Privacy Policy

Introduction

Ascend Property Sourcers Ltd is strongly committed to protecting personal data and maintaining the trust and confidence of our clients and visitors to our website.

We strictly adhere to our duties and obligations under the General Data Protection Regulations (GDPR), and do not sell, rent, or trade email lists with other companies and businesses for marketing purposes.

This Privacy Policy describes why and how we collect and use your personal data, who we might share your data with and how we keep your data secure. It also provides information about your rights.

Please read this Privacy Policy carefully. By accessing and using our website and services, you confirm that you have read and understood this Privacy Policy, and that you agree to be bound by it. If you do not, you must immediately cease use of our website and, and any services provided by us.

What personal data we collect and why we collect it

We only use personal data for the purposes described at the time of collection or for additional compatible purposes in accordance with law. We take reasonable steps to ensure that personal data is accurate, complete and current and we only collect personal data which is relevant and limited to what is necessary for the purposes for which it is collected. We will keep personal data for no longer than is necessary for the purposes for which it was collected and then we will securely delete or destroy it.

We will collect your personal data when:

  • You have registered your details on our website and wish to receive property details from us.
  • You have contacted us directly
  • A third party related to you has referred you to us with your authorisation

If you engage with us in any way, we may collect the following information about you through the methods of contact you choose to use at the point of engagement:

  • Information you provide through our website and through our application and verification processes.
  • Information you provide through communications with us, whether in writing (including by letter or email) or on the telephone (including by way of recorded calls).
  • Information we obtain through your engagement with us on social media, including on blogs, forums and through Facebook and Twitter and other social media sites.
  • Information provided on your behalf by your representatives or agents (“Agents”) who engage with us on your behalf in the ways described above.

From time to time we obtain information from outside sources to help us carry out our business functions. This information, which often contains personal data, includes:

  • Information and reports from credit reference agencies, fraud prevention agencies, insolvency practitioners, debt advisers and tracing agents.
  • Commercial databases and marketing databases.
  • Public records and other publicly available information sources.

We also collect and retain:

  • Copies of our correspondence with you as well as other data we collect relating to the services we provide to you.
  • Details about visitors to our website for the purposes of aggregating statistics or reporting purposes and to calculate referral fees.
  • Comments made on blogs and discussion forums in connection with our business.

If you provide information about other people (for example, if you represent a borrower and you provide information about directors, partners, members, shareholders or beneficial owners other than yourself) then you confirm:

  • You have provided a copy of this Privacy Policy to those persons and you have ensured that they are aware of and understand the contents of this Privacy Policy.
  • By providing information about other people, that you have all relevant permissions and authority (i) to make all those disclosures, (ii) to act on their behalf and (iii) in relation to partners, members, shareholders or beneficial owners of borrowers, to allow us to make credit checks at credit reference agencies in respect of those persons.

Cookies

We may also collect information about your computer (including, where available, your IP address, operating system and browser type), your interaction with the our website, and email performance data. We use this information for the purposes of marketing and service improvement. Our Cookies Policy describes these processes in more detail.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use your data

We collect, store and use your personal data:

  • To develop and improve our services, products and business, including analysing and improving our credit risk models and our customer service offering.
  • To carry out mandatory or other regulatory checks.
  • To comply with our legal and regulatory obligations.
  • To carry out statistical analysis, market research and testing.
  • To contact you (including by SMS and e-mail) with products and services which we think may interest you (at all times taking into consideration your rights at law including your right to opt-out from receiving marketing from us).
  • To open accounts with us and to manage and maintain those accounts;
  • To verify your identity and the other information you have provided to us, including your bank account information and (if relevant) the identity of your business associates.
  • To update the records we hold about you from time to time.
  • For the prevention and detection of fraud or other illegal or criminal acts.

Who we share your data with

We may share some of your personal data with professionals in our network from time to time but never without prior authorisation from you, and only for purposes relating to the business service(s) we are providing for you. We will never share or sell your data to third-party interests.

Fraud and Anti Money Laundering

If you give us false or inaccurate information or if we suspect or identify fraud we may record this and may also pass this information to organisations involved in crime and fraud prevention including law enforcement agencies.

We and other organisations may access and use this information in order to prevent fraud, money laundering or other criminal activity.

How long we retain your data

We will not keep your personal data for longer than is necessary for the purposes for which it was collected and is processed, and for the purposes of satisfying our legal, accounting or regulatory reporting requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Protecting your data

To prevent loss, unauthorised access, use or disclosure and to ensure the appropriate use of your information, we take reasonable and appropriate physical, technical, and administrative measures to safeguard the information we collect and process. However, we accept no liability if communications are intercepted by third parties or incorrectly delivered or not delivered.

If we transfer your information to third parties we will take every step to ensure that the transfer and any on-going processing by those third parties is carried out securely and in accordance with applicable privacy laws.

This website contains links to other websites operated by third parties. This Privacy Policy applies only to the personal data that JETT Group Ltd collects and we are not responsible for personal data that third parties may collect, store and use through other websites.

You also have a responsibility to ensure that your information is kept secure. If you are a registered user, you must:

  • Keep your login details secret.
  • Log out of your account when not using it.
  • Maintain good internet security (for example, be careful when using public WiFi or shared access internet connections).
  • Tell us immediately if you think your account has been compromised.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What rights you have over your data

You have the right to ask us for a copy of any personal data that you have provided to us or that we maintain about you and to request an explanation about the processing. In addition, you have the right to withdraw any consent previously granted or to request correction, amendment, restriction, anonymization or deletion of your personal data.

To exercise your rights, or if you have any questions or concerns about our Privacy Statement, our collection and use of your data or a possible breach of local privacy laws, you can contact our Data Protection Officer at data@ascendpropertysourcers.co.uk.

We may request further specific information to help us confirm your identity should you wish to access your personal data. This is a security measure that ensures we do not disclose any private information to an individual who does not have the right to receive it.

We aim to respond to all legitimate requests within one month of receipt of the request, however should your request be complex we may take slightly longer to process your data (up to an additional two months). In prolonged cases, we will contact you within the initial month of the request being submitted with an estimated response time.

You have the right to take any complaints about how we process your personal data to the Information Commissioner:

0303 123 1113.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow Cheshire
SK9 5AF

For more details, please email any questions, comments and requests regarding our data to For more details, please email any questions, comments and requests regarding our data to data@ascendpropertysourcers.co.uk.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to comply with applicable laws and regulations or to meet our changing business requirements. You are encouraged to periodically review this page for the latest information on our privacy practices and amendments to our Privacy Policy. By continuing to use our website, or our services, you agree to be bound by all updates and amendments.

Last updated 15th August 2023